Tuesday 28 February 2017
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asiatoday
15 days ago

Tourism companies compete with customized services to satisfy infolust

By AsiaToday reporter Jina Koh – Australia s Qantas recently unveiled Qantas Concierge, a Facebook Messenger bot that responds to customers. Through this virtual concierge, customers can get information about their preferred destinations, whether they are beach destinations or accommodations.The purpose of this service is to provide relevant information through channels that consumers can easily access. Qantas plans to expand the chatbots capability this year to provide flight itineraries, fligh.. 더보기

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